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Outage Reporting: 1.800.410.4790

If you are experiencing an outage, use your SmartHub app or call our Outage Reporting Number at 1.800.410.4790

Stay Safe During an Outage

Be Prepared for Storms!

Have you updated your contact information with your Co-op? By updating your contact information, you can report your outage, get accurate notifications during outages, and find out when power has been restored. Update your contact information today by calling 1.877.892.0001 or by signing up for SmartHub and updating your contact information in your profile. 

To report an outage, use your SmartHub app or call Choptank Electric Cooperative at 1-800-410-4790.

During outage situations visit our Facebook or Twitter feeds for up-to-date information or you can view the Outage Map for other outage information.

If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread. Rotate your supplies to keep them fresh and use the following checklist to prepare for power outages:

Storm Checklist

Have Plenty of Food

  • Keep a 3- to 5-day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils.
  • Have a camp stove or grill for outdoor cooking.

Stay In Touch

  • Have a portable,battery-powered radio and alarm clock.
  • Have one non-portable phone that will work even if power is interrupted.
  • Plan where to meet and how to communicate with family members if separated.
    Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.

Keep Things Going

  • Keep plenty of gas in your car.
  • Keep extra batteries, matches, propane, charcoal and firewood.
  • If you own a portable generator, follow some general Portable Generator Safety tips.   

Stay Happy, Healthy and Warm

  • Coordinate with neighbors for care of the elderly and disabled living alone.
  • Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
  • Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
  • Keep sanitary and personal hygiene supplies replenished. Premoistened cleansing towelettes are useful and help conserve water.
  • Use plastic trash bags and ties for garbage.
  • Put first-aid kits in your home and car.
  • Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.
  • Use flashlights and other battery-operated lighting instead of candles.
  • Keep fire extinguishers fully charged.
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).

If you are interested in seeing additional storm preparation information, please visit the Red Cross website.

Are you interested in how utilities restore power? This Restoring Power brochure and Lights Back On article have helpful, easy to explations of the process.  Don't like to read? Check out this video below, compliments of NRECA


Check to see current weather conditions.



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